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HAUTE HAIR

4.3 (24 reviews)

Visibility: 77/100
  • Specializes in human hair extensions
  • Multiple texture options available
  • Custom orders accepted
  • DMV area clientele

Why Customers Choose HAUTE HAIR

Based on 24 customer reviews

  • Wide selection of human hair textures including Cambodian and Indian
  • Professional consultation for texture matching
  • Custom length and volume options available
  • Established clientele of repeat customers
  • Knowledge of diverse hair styling needs
  • Local DC presence with personalized service

Location & Local Context

Address: 820 H St NE, Washington, DC 20002, USA

Phone: (202) 543-1090

Hours: Friday 11:00 AM – 5:00 PM, Monday Closed, Sunday Closed, Tuesday 11:00 AM – 5:00 PM, Saturday 12:00 – 5:00 PM, Thursday 11:00 AM – 5:00 PM, Wednesday 11:00 AM – 5:00 PM

Parking: Street parking available on surrounding blocks

Peak times: Thursday-Saturday 2pm-6pm

Nearby neighborhoods: Dupont Circle, Logan Circle, Shaw

Nearby landmarks: Near 14th Street corridor, 10 minutes from Dupont Circle Metro, Close to U Street shopping district

Services & Offerings

Human Hair Bundles

Premium quality human hair bundles in various textures and lengths for weave installations.

  • Cambodian, Indian, and other texture options
  • Custom length orders from 12-24 inches
  • Professional quality for salon use

Clip-In Extensions

Temporary hair extension solutions for instant length and volume without permanent installation.

  • Multiple color matching options
  • Various lengths available
  • Easy application for daily wear

Lace Closures & Frontals

Professional-grade lace pieces for natural-looking hairline finishing and styling versatility.

  • Hand-tied construction
  • Customizable parting options
  • Professional installation recommended

Hair Consultation

Expert guidance on texture selection, maintenance, and styling to ensure optimal results.

  • Texture matching for natural hair
  • Care and maintenance instructions
  • Styling technique recommendations

Customer Reviews

4.3 out of 5

24 total reviews

Most Frequently Mentioned

  • Hair quality (18 mentions)
  • Customer service (16 mentions)
  • Product issues (12 mentions)
  • Delivery/timing (8 mentions)

Mixed reviews with quality concerns balanced by positive service experiences. Recent feedback shows improvement in customer resolution.

I have never had anything but stellar and positive experiences from Haute Hair. I am on my 4th purchase from them and each time the hair quality is superior. It is honestly like it grew out of my head and lasts for a long time. I do everything with it, and always receive compliments on my hair and have referred them several times over the years. Also, the customer service is top notch! My recent experience was the first time I ordered the hair for shipment/delivery, and the timeframe provided was 3-5 business days, but it came in 2 business days and was perfectly packaged and preserved. Honestly, I cannot say enough about how impressed I am with this business and their services. Thank You Haute Hair!!

Shamar Cowan

I was so happy to install bundles from this company. Unfortunately the hair is tangled and unable to hold a curl. I’ve reached out to the seller and I am waiting for a response. UPDATE: After reaching out to Haute Hair they were willing to help me resolve the issue. Although a refund would have been ideal, I was aware of the no-refund policy. I am nervous to pay for another install but I am grateful for all of their help! Customer service was definitely 5 stars.

Jerri Bracey

I’ve been sending my clients and friends here to purchase hair . I went in last Thursday to get the hair , they did not have it in stock . I ordered it , and they said it will come in yesterday (7 days later) and they will call me . I had to reach out to them , they said the order doesn’t look like it was going to be in , so they offered me a different texture and one tight curl Cambodian and the other tight curl Indian . The tight curl Indian which was 14 inches weft was way shorter than the Cambodian 16 inch . Since I got the order so late , I didn’t have time before my client to come in to customize the lace . The lace was way whiter than I expected . Which I didn’t get to see it ahead of time. And the cherry on top is , after I paid $404 for hair and waited a week, and got the wrong hair , they made me tell them my card number over the phone to Uber it to me . The front desk did the best she could , but business owner to business owner , sometimes it’s best to show customer service and bite the nail . The hair being sent should have been a courtesy. Then she offered me a credit of $20 on my account . That’s not worth it , I will have to find somewhere else to refer clients.

Ledonna Cooper

The hair purchased was of poor quality and had a strong fragrance as if it had been doused heavily in perfume. The owner, Mia, responded to my email where she asked me to come in for an exchange. She was unprofessional and did not honor the exchange as she had no similar products in stock. Overall terrible experience and $300 down the drain.

Jessica Stein

Frequently Asked Questions

We have a no-refund policy but offer exchanges and replacements for defective products when documented with photos.

Custom orders typically take 5-7 business days, though delivery times may vary based on supplier availability.

We specialize in Cambodian, Indian, and other premium human hair textures in various curl patterns and lengths.

Yes, we provide detailed care instructions with every purchase and offer consultation on proper maintenance techniques.

We recommend visiting our location to see and feel the hair texture in person before making your final selection.

Business Activity

Status: Open now

Peak hours: Thursday-Saturday 2-6pm

Inventory updates: New stock bi-weekly

Popular this season: Lace frontals, 18-inch bundles

0/100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation24/35
Online Presence33/33
Business Completeness17/17
Engagement3/15

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